Today we will learn how to fix the cPanel license update failed. Purchased a cPanel license and are unable to update the license on your VPS or dedicated server? License update may fail due to improper server configuration such as server hostname not following FQDN i.e. fully qualified domain name.
The FQDN consists of two parts: the hostname and the domain name. For example, an FQDN for a hypothetical mail server might be bemymail.example.com. Similarly, an FQDN for a server hostname might be server.example.com.
To Update, Cpanel License Check the server hostname First
-Log in to the root account of the server via SSH.
-Run the command hostname to check the current hostname of your server.
hostname
-If your current hostname is not a valid FQDN please proceed to the next section of the guide.
Change the server hostname to a valid FQDN
-Log in to the root account of the server over SSH.
-Run the following command to change the hostname of your server.
hostname your_FQDN
The value of your_FQDN should be a valid FQDN.
Note: The server hostname can’t be domain.com or domain
Now you can try to update the cPanel license using the following command on SSH.
/usr/local/cpanel/cpkeyclt
This should succeed if the problem is an invalid FQDN used in the server hostname. If your issue is not resolved then drop us an email at [email protected] so we can check it for you. Learn how to set up Cloudflare on your Website.
