How to Fix Please Wait for the Remote Desktop Configuration Server 2019?

Remote Desktop Protocol (RDP) is an essential tool for managing Windows Server 2019 remotely. However, users often encounter the issue where the session gets stuck on “Please wait for the Remote Desktop configuration.” This problem can be frustrating as it prevents access to the server and disrupts workflow. In this blog, we will explore how to fix please wait for the Remote Desktop configuration server 2019? of this issue and provide step-by-step solutions to resolve it effectively.

Reason of “Please Wait for the Remote Desktop Protocol Setting” Emerge

Several factors may contribute to this error, including:

1. Corrupt User Profile: If the user profile is corrupted, it can cause RDP to hang during the login process.
2. Group Policy Issues: Certain group policy settings may conflict with RDP services, causing delays.
3. Misconfigured Remote Desktop Services (RDS): If RDS settings are incorrect, the session may fail to initialize properly.
4. Pending Windows Updates: Some updates require a restart to complete installation, leading to RDP connection problems.
5. Network Issues: Slow or unstable network connections may result in delays while establishing an RDP session.
6. Firewall or Antivirus Interference: Security software can block RDP connections or slow them down.
7. Service Dependencies Not Running: Remote Desktop services rely on various background services that must be running.
8. Insufficient Server Resources: If the server is low on RAM or CPU, it may struggle to process RDP requests.

Solutions to Fix the Issue: How to Fix Please Wait for the Remote Desktop Configuration Server 2019?

1. Restart the Remote Desktop Services

Sometimes, simply restarting the Remote Desktop Services can resolve the issue.

1. Press Ctrl + Alt + Del & confirm Task Manager.
2. Click on File > Run new task, type services.msc, and press Enter.
3. Locate Remote Desktop Services in the list.
4. Right-click on it and choose Restart.
5. Repeat the same steps for Remote Desktop Services UserMode Port Redirector.

Try reconnecting via RDP to see if the problem is resolved.

2. Restart the Server

A simple reboot can fix many issues related to pending updates or stuck processes.

1. If you have access to the server, restart it manually.
2. If RDP is stuck, use the following PowerShell command via an administrative account:

   shutdown /r /f /t 0

3. Wait for the server to restart and try reconnecting.

3. Check and Restart Network Services

If the issue is caused by network disruptions, restarting network services can help.

1. Open Command Prompt as an administrator.
2. Run the following commands one by one:

   net stop netlogon
   net start netlogon
   net stop termservice
   net start termservice

3. Attempt to reconnect via RDP.

4. Create a New User Account

If a corrupt user profile is causing the issue, creating a new user account might help.

1. Open Command Prompt as an administrator.
2. Run the following command to make a new admin user:

   net user NewAdminUser NewPassword /add
   net localgroup Administrators NewAdminUser /add

3. Try logging in with the new credentials via RDP.

5. Modify Group Policy Settings

Incorrect group policy settings can cause RDP login delays. Adjusting these settings may fix the issue.

1. Open Group Policy Editor by writing gpedit.msc in the Run dialog (Win + R) button.
2. Navigate to:

   Personal Desktop Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Connections

3. Make sure Allow users to connect remotely using Remote Desktop Services.
4. Apply the changes and restart the server.

6. Update Windows and Drivers

Pending updates can cause RDP to freeze. Ensure your server is up to date.

1. Open Settings > Update & Safety > Windows Updates.
2. Click cheque for updates & install somewhat available updates.
3. Restart the server and check if RDP is working correctly.

7. Disable Firewall and Antivirus Temporarily

Security software can sometimes block RDP connections. Try disabling it temporarily.

1. Open Windows Defender Firewall from the Control Panel.
2. Click Turn Windows Defender Firewall on or off.
3. Disable it for both private and public networks.
4. Try reconnecting via RDP.

If the issue resolves, add an exception for Remote Desktop in your security software before re-enabling the firewall.

8. Check Event Viewer for Errors

The Event Viewer logs can provide insights into the cause of the problem.

1. Press Win + X and select Event Viewer.
2. Navigate to:
   Windows Logs -> Application / System
3. Look for errors related to Remote Desktop Services and take appropriate actions.

9. Increase RDP Session Limit

If multiple users are trying to connect, the session limit may be exceeded.

1. Open Registry Editor (regedit in the Run dialog).
2. Navigate to:

   HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server

3. Set the value of fSingleSessionPerUser to 0.
4. Close the editor and restart the server.

10. Use Safe Mode to Troubleshoot

If all else fails, booting into Safe Mode can help diagnose the issue.

1. Restart the server and press F8 before Windows loads.
2. Choose Safe Mode with Networking.
3. Try accessing RDP to check if it works.
4. If successful, troubleshoot the installed applications or settings that are causing the problem.

Conclusion

The “Please wait for the Remote Desktop configuration” issue in Windows Server 2019 can stem from multiple causes, including service failures, network issues, or policy misconfigurations. By following the troubleshooting steps outlined in this guide, you can diagnose and fix the problem efficiently.

If the issue persists, consider restoring the server to a previous stable state or consulting Microsoft Support for further assistance. Let us know in the remark if any of these solutions worked for you!