RDP errors

How to Fix Common RDP Errors

Today we will learn how to fix common RDP errors. If you regularly use Remote Desktop Protocol (RDP), you know how frustrating it can be when something goes wrong. Fortunately, there are some simple steps you can take to solve common RDP problems and get back up and running faster. In this blog post, we will look at useful troubleshooting tips for solving common RDP problems. We’ll cover things like configuring the right settings, enabling remote access, and testing your network connectivity With these tips in hand, you’ll be well on your way to getting your RDP connection back up and running.

1) Check your internet connection

If you are having problems with Remote Desktop Protocol (RDP), the first thing you should do is check your Internet connection. Make sure your router is powered on and connected to the internet. You need to make sure that your modem is working properly and that you are getting a strong signal. If your router gets a good signal, try unplugging it and plugging it back in. This will often reset the connection and help resolve any issues you may be having. Additionally, you should try disconnecting and reconnecting any devices on your network, such as computers or phones. This will help refresh the connection and may resolve the issue.

2) Check your router

One of the most common causes of RDP problems is an outdated router. If you’re having trouble connecting to a Remote Desktop Protocol (RDP) server, you should start by checking your router to make sure it’s up to date. After installing any updates, restart your router and try connecting to your RDP server again. It’s also a good idea to check your router’s manual or website to make sure your model is compatible with the Remote Desktop Protocol.

3) Check your computer’s firewall

If you’re having trouble connecting to a Remote Desktop Protocol (RDP) session, it’s important to check your computer’s firewall settings. Firewalls are designed to block suspicious or dangerous incoming connections and can sometimes prevent successful RDP connections. If you are using a third-party firewall, you need to ensure that it is properly configured to allow incoming RDP traffic.

If you use the built-in Windows Firewall, you can access its settings from the Control Panel.

It’s also a good idea to check the firewall settings on any routers between your computer and the RDP server.

This will help ensure that they are not blocking the connection, which can also prevent a successful connection. If you’re not sure how to do this, refer to the router’s user manual or contact the manufacturer for assistance.

Taking these steps should help resolve any issues connecting to your RDP session, so be sure to take the time to check your firewalls before trying anything else.

4) Check your VPN

If you use a virtual private network (VPN) to connect to your Remote Desktop Protocol (RDP), it’s important to check that the VPN is configured correctly. If your VPN is not working properly, you may be unable to access your RDP session.

To check your VPN, start by making sure your VPN is connected and running. Make sure it is properly configured to allow remote access. Check that your firewall settings are allowing connections from the VPN address and that you have the correct login information to access the VPN If you continue to experience issues, contact your IT department for further assistance in troubleshooting your VPN connection.

5) Check your RDP client

If you are having trouble connecting to Remote Desktop, you may want to check your RDP client settings. Start by checking that you have the correct credentials for your account.

You need to make sure that your RDP client is using the same protocol as the server. If your connection fails, try different protocols and see if it works. Additionally, make sure your client is configured to use the correct port and encryption settings.

Finally, check if your RDP client has been updated recently. Many times, new versions come with bug fixes and improved security settings Make sure to keep up with the latest version of your RDP client to prevent any potential issues.

6) Check your RDP server

If you’re having trouble connecting to the RDP server, there are steps you can take to make sure it’s working properly. The first step is to make sure that the RDP service is running on the server. To do this, open the Services app (type ‘services’ in the search bar) and check if the Remote Desktop service is running. If it doesn’t, start the service and then try to reconnect.

Next, check if the port used for the RDP connection is open. The default port for RDP is 3389, so you should be able to connect if it’s open. To check, go to Windows Firewall settings, click Advanced Settings, then click Inbound Rules. Look for any rules related to RDP, such as Remote Desktop Connection or Remote Desktop Protocol, and make sure they are enabled.

Finally, check that your remote computer is using the correct credentials. You’ll need to enter your username and password when connecting via RDP, so make sure they match what’s stored on the server. If you have forgotten your password or it has been changed, you will need to reset it before connecting successfully.

By checking these key areas of your RDP server, you can quickly identify and resolve any issues connecting remotely.

7) Check your Windows Event Viewer

When troubleshooting Remote Desktop Protocol (RDP) issues, it’s important to check Windows Event Viewer. Windows Event Viewer is a tool that stores events from Windows applications and services that can help you identify and diagnose problems with your computer. This is a great way to gain insight into how your system is performing.

The application log will also contain useful information about RDP-related errors or warnings. You can use the same search technique described above to filter the application log for RDP-related events. By checking Windows Event Viewer, you may be able to find clues about the cause of your RDP problems and how to fix them.

8) Check your anti-virus software

If you’re still having problems with your Remote Desktop Protocol (RDP) connections, it might be worth checking that your anti-virus software is up to date and not causing any conflicts. Some anti-virus programs may interfere with RDP connections, so check that your program allows RDP traffic.

If your anti-virus program is outdated, try updating it and see if that fixes the problem. Also, make sure any remote desktop applications you use are added to your anti-virus software’s whitelist.

If the problem persists, it might be best to try disabling the anti-virus completely and see if that helps resolve the issue. Just remember to reactivate your anti-virus afterward!

Use this guide to troubleshoot and fix common RDP errors

Remote Desktop Protocol (RDP) is a powerful tool for accessing computers from anywhere in the world. Unfortunately, it’s not always perfect and you may encounter errors or other problems when trying to use it. Don’t let these problems discourage you!

This section will provide a comprehensive guide to troubleshooting and fixing common RDP errors so you can stay productive and enjoy trouble-free remote access. Keep reading to learn more!

Error: Remote Desktop connection disconnected

One of the most common problems when trying to use Remote Desktop Protocol (RDP) is disconnecting from the remote computer. This error can be caused by a variety of reasons, including the user dropping or becoming unstable, server settings, or authentication issues.

The first step in troubleshooting this error is to verify that your connection is stable and that you have the correct username and password. If this is correct, there may be network settings that need to be adjusted to connect properly.

Contact your network administrator to make sure the correct ports are open and being used by RDP.

It’s also possible that the remote computer has a timeout setting configured, causing your connection to drop after a certain amount of time.

Finally, you can try connecting with a different user account to see if the problem persists. If this is the case, contact your IT department to investigate further. They should view the server-side settings and make changes as needed. With these steps, you should be able to quickly resolve your disconnection issue and get back to using RDP without any further issues.

Error: Unable to log you on

One of the most common errors when using Remote Desktop Protocol (RDP) is the “You are unable to log on” error This can be caused by various issues, such as incorrect credentials, server connection issues, or expired passwords. To fix this problem, follow these steps:

  • Make sure your credentials are correct. If you are using a domain account, make sure it has permission to log into the remote system.
  • Please check your internet connection. If the remote computer is hosted on the same network as your client, make sure your network is working properly.
  • Verify that the RDP service is running on the remote system. If it doesn’t, try restarting it.
  • Verify that you are not trying to log in to a domain-joined computer from outside the domain network.
  • Verify that your client computer’s firewall is allowing RDP connections.
  • If you’re using a Microsoft account, make sure it’s synced with the remote system and that you’re entering the correct password for it.
  • If you are using a local account, make sure you enter the correct username and password for it.
  • Try resetting the user’s password if possible. This may help resolve authentication issues.
  • Ensure that the user has not exceeded their allowed number of login attempts or failed login attempts, which may cause this error to appear.

By following these steps, you should be able to resolve the “You are unable to log on” error when using RDP. If none of these steps work, consider consulting an IT professional for further assistance.

Error: Client cannot connect to remote computer

When you encounter this error message, there could be several reasons that could be causing this problem. The most common cause of this problem is that Remote Desktop Protocol (RDP) is not enabled on the server.

Other possible reasons for this error include incorrect IP address or hostname of the remote computer, network connectivity issues, port blocking, and more. To resolve this issue, make sure the remote computer’s IP address and hostname are correct. Also, verify that all necessary ports are open and that your local computer can access the Internet.

It is also possible that you are trying to connect to a Windows server that requires Network Level Authentication (NLA). NLA is a security feature introduced in Windows Server 2008 and requires all incoming connections to be authenticated before access to the server is allowed. To connect to an NLA-enabled server, make sure your computer meets the requirements for NLA.

If you still cannot connect to the remote computer after trying these solutions, contact your IT department or system administrator for further assistance. They should be able to diagnose the problem and quickly fix it.

Error: Licensing has stopped working

If you encounter the error message “Licensing has stopped working” when trying to connect to your remote desktop, it is likely due to an expired license. To resolve this issue, you need to verify that the Remote Desktop Licensing server is enabled and running on the local machine.

If the problem persists, make sure your server’s licensing mode is set to per user instead of per device. This can be done in the same Computer Management window, by selecting Remote Desktop Services, then RD Licensing Manager.

If all of these do not resolve your issue, you may need to reinstall the Remote Desktop Services role from Server Manager. When reinstalling the role, make sure to select RDS-Licensing as one of the role services Once the role is installed, check again that the Remote Desktop Licensing service is running on your local machine. Finally, restart your machine before trying to connect again.

If none of these steps work for you, try checking with your IT department or contact Microsoft Support for further assistance.

Error: The Remote Desktop Service is currently busy

If you try to use Remote Desktop Protocol (RDP) to connect to a remote computer and encounter the error message “Remote Desktop Service is currently busy”, there are several possible causes of the problem.

A channel is many active users with the same session as you This can happen if someone started a session before you, or if someone tries to use it at the same time. To resolve this issue, you need to find out which remote sessions are currently using and disconnect them.

Another possibility is that the Remote Desktop Session Host (RD Session Host) server is under a high load. If your system is low on resources or overwhelmed by too many simultaneous connections, this can cause overload. To fix this, try rebooting the RD Session Host server to free up resources and reduce the load.

Finally, the network connection itself may be a problem. If your network connection is unreliable or your connection quality is poor, it can cause problems with RDP sessions. Check your connection speed and try rebooting your router and modem to make sure everything is working properly.

Regardless, fixing this problem usually requires troubleshooting the underlying cause of the problem. You may need to experiment with different solutions to identify the root of the problem and then take steps to fix it. Once you identify and correct the problem, you should be able to access the remote computer without any further problems.


Solving common RDP problems and errors can be complicated and time-consuming, but following these steps can help ensure your Remote Desktop Connection is up and running quickly!